min77's Privacy Policy
min77 treats the protection of your personal information as its highest priority. Learn in detail how we collect and keep your information secure in this policy.
Your Privacy Is Our Responsibility
This Privacy Policy ("Policy") applies to users of the min77 platform. It describes how min77 collects, processes, stores, and protects your personal information. By using our website or services, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services.
Important: This Privacy Policy may change at any time. Please visit this page regularly to stay informed about the latest version.
What Information We Collect
min77 collects various types of information to provide its services and improve the user experience. A detailed breakdown of the information collected is provided below:
1.1 Personal Identification Information
- Full name (in Bengali or English)
- Date of birth and age verification details (our services are for users aged 21 and above only)
- National ID (NID) or passport number — only when required for KYC verification
- Current address
1.2 Contact Information
- Email address
- Mobile number (for bKash, Nagad, or Rocket transactions)
1.3 Financial Information
- Payment method details (bKash number, Nagad number, Rocket number, bank account details)
- Deposit and withdrawal history
- Transaction amounts and timestamps
1.4 Technical Information
- IP address and geolocation data
- Device type, operating system, and browser information
- Cookie and session data
- Site browsing history and click patterns
1.5 Gaming Activity Information
- Game history and betting records
- Bonus and promotion usage details
- Time spent active on the platform
How Collected Information Is Used
min77 uses your information only for the following legitimate purposes:
2.1 Account Management and Service Delivery
Your information is used to create, manage, and verify your account. This includes the login process, payment processing, and delivering gaming services.
2.2 Identity Verification (KYC)
Information is used in the KYC process to ensure responsible gaming and to verify that users are aged 21 and above. It is also required to prevent fraud and comply with anti-money laundering regulations.
2.3 Security and Fraud Prevention
Technical information is analysed to detect suspicious activity, keep accounts secure, and prevent financial fraud.
2.4 Customer Support
Information is used to resolve your issues, handle complaints, and provide 24/7 live chat assistance.
2.5 Bonus and Promotion Management
Gaming activity is tracked to properly deliver the welcome bonus (150%, up to ৳20,000), VIP rewards, and other promotional offers.
2.6 Service Improvement
Anonymised statistical data is used to improve the user experience, develop new features, and enhance platform performance.
2.7 Legal Compliance
Information may be used or disclosed where necessary to comply with applicable laws, regulations, and regulatory directives.
Sharing Information with Third Parties
min77 does not sell your personal information or share it with any third party for commercial purposes. Information may be shared in the following limited circumstances:
3.1 Payment Processors
Necessary information is shared with the relevant financial institutions to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. These institutions have their own privacy policies.
3.2 Technology Service Providers
Only the operational information required is shared with game software providers, server hosting services, and security verification companies.
3.3 Law Enforcement Agencies
Information may be disclosed on the basis of a court order, legal claim, or a valid request from a regulatory authority. Before any such disclosure, we will endeavour to notify you to the extent legally possible.
Assurance: min77 never shares your personal information with advertisers, marketing agencies, or any other unauthorised third parties.
Cookies and Tracking Technologies
min77 uses cookies and similar tracking technologies on its website. A description of cookie usage is provided below:
4.1 Essential Cookies
These cookies are essential for the basic operation of the website. This includes maintaining login sessions, security verification, and completing the payment process. These cookies cannot be disabled.
4.2 Functional Cookies
These cookies are used to remember your preferences (language settings, game history, etc.) and to monitor site performance.
4.3 Analytical Cookies
Data is collected anonymously to understand how users are using the site and to improve services. This information does not directly identify any individual.
4.4 Managing Cookies
You can control cookies from your browser settings. However, disabling essential cookies may cause some features of the site to stop working correctly.
Data Retention and Deletion
5.1 Retention Period
min77 retains necessary information for as long as your account is active. Even after an account is closed, financial transaction information is kept for a defined period as required by regulatory obligations.
5.2 Data Deletion Requests
You may request the deletion of your personal information. However, due to legal or regulatory obligations, certain information may be required to be retained for a specified period. To make this request, contact us at [email protected].
5.3 Secure Deletion
When information is deleted, it is permanently made inaccessible through a secure method so that no third party can recover it.
Data Protection Measures
min77 uses industry-standard technologies and processes to keep your information secure:
6.1 Encryption
All data transfers are secured through SSL (Secure Socket Layer) encryption. All information transmitted between your browser and our servers remains encrypted.
6.2 Secure Servers
Your information is stored in secure data centres with strict physical and digital security measures in place. Only authorised personnel have access to this information.
6.3 Access Controls
Strict access control policies are followed for accessing user information. Staff may only access the limited information required for their job responsibilities.
6.4 Regular Security Reviews
Regular audits and tests are conducted to ensure the effectiveness of security measures. When potential vulnerabilities are identified, immediate action is taken.
If you have concerns about your account's security or notice any unusual activity, please inform us immediately via our 24/7 live chat.
Your Rights and Controls
As a min77 user, you have several rights over your own information:
7.1 Right to Access Information
You have the right to know what information we hold about you. You may request a copy of your stored information at any time.
7.2 Right to Correct Information
If the information we hold about you is incorrect or incomplete, you may request a correction. Information can be updated through your account settings or by notifying our support team directly.
7.3 Right to Delete Information
In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained if there are legal obligations to do so.
7.4 Right to Object to Processing
You may object to the use of your information for specific purposes. The option to opt out of marketing communications is always available.
7.5 Right to Data Portability
You may request an export of your account data in a common, machine-readable format.
To exercise any of the above rights, please contact our support team. We will fulfil requests as quickly as possible in accordance with applicable law.
Protection of Minors
min77's services are for users aged 21 and above only. We never knowingly collect information from minors or allow them to open accounts.
Age is verified at the time of registration and identity is confirmed through the KYC process. If any account is suspected to belong to a minor, that account is immediately suspended and the information is securely deleted.
If you become aware that a minor is using min77, please notify our support team immediately.
Third-Party Services and Links
The min77 platform uses certain third-party technology services to operate, such as game software providers. These companies have their own privacy policies and min77 is not responsible for their policies.
We always work with reliable and secure technology partners, and only the minimum information necessary to provide the service is shared with them.
Changes to This Policy
This Privacy Policy may be revised from time to time due to business needs, legal changes, or technology updates. Any changes will be published on this page and the "Last Updated" date will be changed.
For significant changes, we may send a notification to your registered email. Continuing to use the platform after a change constitutes your acceptance of the updated policy.
We recommend you visit this page regularly so that you are always informed about the latest policy.
Privacy Contact
If you have any questions about this Privacy Policy, wish to exercise your rights over your information, or have any concerns, please contact us.